Everything you need to know about NGXprint — from how our AI turns scans into models to plans, billing, and privacy.
About NGXprint
What is NGXprint?
NGXprint is an automated dental platform that transforms intraoral scans into ready-to-use digital files. Everyday study models are auto-generated in seconds, while additional tools let you create bleaching tray setups with customizable reservoirs or fully articulated cases using BiteGuru.
Who is NGXprint for?
We serve dentists, orthodontists, and labs of all sizes. Whether you’re a solo practitioner who needs quick diagnostic models, or a high-output lab managing complex cases, NGXprint adapts to your workflow.
Do I need special training to use NGXprint?
No. Standard models are generated fully automatically in just seconds. For other cases — like bleaching trays or articulated models — you have the ability to easily trim, add reservoirs, or add articulator using NGXprint’s simple tools. The interface is designed to be intuitive and friendly, so you don’t need CAD training or advanced software experience.
Technology & Workflow
What types of scans does NGXprint support?
NGXprint works with STL and PLY files.
Can I print the models on any 3D printer?
Yes. The models are exported as standard STL or PLY files, compatible with dental 3D printers.
How accurate are the auto-generated models?
Auto-generated models are precise for diagnostic and appliance fabrication. Custom workflows (bleaching trays, articulated models) include easy-to-use editing tools so you can fine-tune when needed.
How fast is the process?
Models are generated automatically in seconds. For services requiring trimming or reservoirs, NGXprint provides simple tools that keep customization quick and efficient.
Support & Privacy
Is patient data stored by NGXprint?
No. NGXprint does not store patient data. Each case is processed and delivered securely, then removed.
Is NGXprint HIPAA-compliant?
Yes. All processing is done with encrypted transmission, and our workflows are designed to meet HIPAA standards for data security and patient confidentiality.
What if I need help with a case?
Our support team is available Monday–Thursday, 8am–5pm CT and Friday, 8am to 12pm CT. You can reach us by email at support@ngxprint.com or by phone at (214) 222-0507.
Need More Help?
Our support team is here to assist with any questions about workflows, pricing, or patient data security. Whether you’re new to NGXprint or scaling up your practice, we’ll guide you every step of the way.